Support

Firmware update (OTA)

Update firmware wirelessly — on the device itself or via the app

OTA means "over the air": the HydroCommander downloads the new firmware itself via Wi-Fi and installs it — no cable, no PC.

THERE ARE TWO WAYS:

  • On the device (recommended) — when you open "Info & update", the HydroCommander checks by itself whether an update is available and installs it at the press of a button. Neither app nor URL needed.
  • Via the app — the app checks once a day whether a newer version exists and shows it on the home screen; tap the notice and "Update now". You can also check for an update yourself at any time under Settings → Firmware update (OTA).

REQUIREMENTS

  • The HydroCommander is on Wi-Fi with internet access.
  • For the app route additionally: your phone on the SAME Wi-Fi — for security, updating remotely via the cloud is blocked.

SECURITY: The HydroCommander only installs firmware with a valid digital signature. A tampered or incompletely downloaded update is discarded; the installed version then stays unchanged.

  1. 1Compare versions

    The path differs between app and device — the result is the same.

    In the app

    Settings → About shows the installed version. If there is a newer one, the home screen shows it. The changelog is on hydrocommander.com.

    On the device

    Settings → "System settings" → tap "Info & update" (the tile shows version and uptime). The popup names the installed version and — once the online check has finished — the newest available one.

  2. 2Route A: update directly on the device

    If a newer version exists, an "Update now" button appears in the "Info & update" window. Tap it — the update starts right away, there is no further prompt. The device downloads the firmware from hydrocommander.com by itself.

    Tip

    The simplest route: no app, no URL, no typing. The device checks on its own whether something new is available as soon as you open the window.

  3. 3Route B: update via the app

    The path differs between app and device — the result is the same.

    In the app

    If the home screen shows "Firmware … available", tap it and choose "Update now". Or check yourself: Settings → Firmware update (OTA) → "Check for update", then tap "Update now" and confirm the safety prompt. A few minutes later the app reports whether the update was applied.

    Caution

    This route exists only in the app, not on the device display — and it only works with phone and device on the same Wi-Fi.

  4. 4Wait (~3 minutes)

    First all running pumps are stopped automatically. Then the HydroCommander downloads the firmware (1–2 min), verifies the signature, installs the update and restarts. The display may briefly go black — that is normal.

    Caution

    Never disconnect power during the update!

  5. 5Verify success

    After the restart check the version number — on the device in the "Info & update" window, in the app under Settings → About.

    All settings, calibrations, zones, presets and statistics are preserved across the update.

    Tip

    The release notes are worth a look — new features are often included.

WHAT THE DEVICE INSISTS ON

  • A valid signature — only signed firmware is installed. If the check fails, the previous version stays active.
  • A trusted source — in normal operation only addresses from hydrocommander.com; in maintenance mode also an address in your own home network.
  • No remote updates — OTA over the cloud is deliberately blocked.

THE RIGHT MOMENT

Do not install an update right before a vacation or a longer absence — better a few days earlier, while there is still time to check.

PROBLEMS AND SOLUTIONS

  • Update aborts → the old firmware stays intact and keeps running. Check the internet connection and try again.
  • No newer version appears in the "Info & update" window → either the device is already up to date, or the check is still running or the device has no internet right now.
  • Device does not start after the update → disconnect power for 30 seconds and reconnect.
  • New features missing in the app → update or restart the app.