Pump messages
What the pump reports and what “It was fine” does
The device measures the current of every pump. From it, it recognizes whether a pump draws air, pushes against a closed hose or does not start at all, and then stops the watering. The first stop appears only in the event list; from the second in a row, a message appears on the device and in the app.
1The messages
- “Pump delivers no water”: the pump draws air. Check the suction filter, suction hose and water level; the suction hose must be the lowest point.
- “Hose blocked”: hose kinked, distributor clogged or drip hose too short (at least 60 cm per zone).
- “Pump does not start”: check plug and cable; if both are fine, the pump is faulty.
- “Pump does not switch off”: the pump runs although the zone is off.
Caution
With “Pump does not switch off”, unplug the power supply immediately and contact us — the device can no longer switch the pump off.
2“I'll check” or “It was fine”
“I'll check” only clears the message. If the fault returns, the device reports it again.
“It was fine” moves the limit of this one pump just past the measured value — the message will not come back at this value. Choose it only if everything really was fine.
In the app
Settings → Pump settings → “Reset limits” undoes it for all pumps — also needed after replacing a pump.
On the device
Settings → Pump settings → Reset limits.
3Empty tank detected at the pump
If a pump draws air while the tank is at most 20 % full, it really is empty: the device switches off all pumps, reports “Pump reports tank empty” and asks whether the amount pumped so far is the usable amount. “Set amount” takes it as the tank size, “Tank still has water” keeps watering. When refilling, the question comes first (“Pump drew in air”: “Set amount” or “Keep size”).
Tip
The device detects air only from 70 % pump power. Below that, it notices an empty tank only from the amount pumped.